To Trust Machine-Written or Hand-Written Typefaces? Scarcity Moderates Preference for Typefaces on Product Packaging

Song Wenjing,Hou Guangxu,Zhao Yue,Yang Lu,Huang Yunhui

Journal of Marketing Science ›› 2026, Vol. 6 ›› Issue (2) : 1-20.

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PDF(11055 KB)
Journal of Marketing Science ›› 2026, Vol. 6 ›› Issue (2) : 1-20.
Research Papers

To Trust Machine-Written or Hand-Written Typefaces? Scarcity Moderates Preference for Typefaces on Product Packaging

  • Song Wenjing,Hou Guangxu,Zhao Yue,Yang Lu,Huang Yunhui
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Abstract

This research,using one secondary data analysis and three experiments,reveals that perceived scarcity reduces consumers'trust in others,which in turn moderates the effect of typeface on product evaluations.The secondary data analyses show that perceived scarcity is negatively related to trust in others.In Study 1,when perceived scarcity is not induced,hand- written typefaces lead to higher product evaluations than machine-wvritten typefaces.However,under conditions of perceived scarcity,hand-written typefaces result in lower product evaluations compared to machine-written typefaces.Study 2 further confirms that perceived scarcity diminishes trust in others,thus moderating the impact of typeface on product evaluations.Fi- nally,Study 3 shows that the product usage context influences this moderating effect:perceived scarcity only moderates the impact of typeface on product evaluations when the advertisement focuses on personal use,but this effect disappears when the emphasis is on sharing the product with family and friends.

Key words

resource scarcity;trust propensity;hand-written typeface;preference for typefaces;product evaluation

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Song Wenjing,Hou Guangxu,Zhao Yue,Yang Lu,Huang Yunhui. To Trust Machine-Written or Hand-Written Typefaces? Scarcity Moderates Preference for Typefaces on Product Packaging[J]. Journal of Marketing Science. 2026, 6(2): 1-20

Funding

国家自然科学基金面上项目(72172059)
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