农产品追溯信息呈现时机对消费者购买意愿的影响研究

高聪, 项朝阳

营销科学学报 ›› 2025, Vol. 5 ›› Issue (4) : 99-116.

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营销科学学报 ›› 2025, Vol. 5 ›› Issue (4) : 99-116.
研究论文

农产品追溯信息呈现时机对消费者购买意愿的影响研究

  • 高聪,项朝阳
作者信息 +

The lmpact of the Timing of Agricultural Product Traceability Information Presentation on Consumer Purchase Intention

  • GAO Cong,XIANG Zhaoyang
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摘要

实现农产品可追溯是农业企业重要的营销工具。本研究将农产品追溯信息呈现时机划分为购前可查询和购后可查询两个维度,探讨农产品追溯信息呈现时机对消费者购买意愿产生的影响。通过4个正式实验发现:农产品追溯信息购前可查询(vs.购后可查询)更能提升消费者风险控制感,从而提高其购买意愿;相较于认证型农产品,当面对普通型农产品时,追溯信息购前可查询(vs.购后可查询)对风险控制感的提升作用更强;相较于感觉型消费者,当面对理性型消费者时,追溯信息购前可查询(vs.购后可查询)对风险控制感的提升作用更强。本研究丰富了农产品追溯信息呈现时机与消费者决策关系的研究,所得结论可为农业企业选择合适的追溯信息呈现时机、提升农产品追溯价值提供理论支撑。

Abstract

The implementation of product traceability is an important marketing tool for agricultural enterprises. This study categorizes the timing of its presentation into two dimensions: pre-purchase accessibility and post-purchase accessibility, and explores its impact on consumer purchase intention. Through four formal experiments, we found that: pre-purchase (vs. post-purchase) accessibility of traceability information enhances consumers’ sense of risk control, thereby increasing purchase intention; compared to certified agricultural products, pre-purchase (vs. post-purchase) accessibility of traceability information has a stronger effect on enhancing risk control when consumers are confronted with non-certified products; and for rational consumers, pre-purchase (vs. post-purchase) accessibility of traceability information has a stronger effect on enhancing risk control than for emotional consumers. This study enriches the understanding of the relationship between agricultural product traceability and consumer decision-making, The findings provide theoretical support for agricutural enterprises in selecting the appropriate timing for presenting traceability information and enhancing the value of product traceability.

关键词

农产品追溯信息呈现时机 / 风险控制感 / 农产品类型 / 决策风格 / 购买意愿

Key words

timing of agricultural product traceability information presentation / sense of risk control / types of agricultural products / decision-making style / purchase intention

引用本文

导出引用
高聪, 项朝阳. 农产品追溯信息呈现时机对消费者购买意愿的影响研究[J]. 营销科学学报. 2025, 5(4): 99-116
GAO Cong, XIANG Zhaoyang. The lmpact of the Timing of Agricultural Product Traceability Information Presentation on Consumer Purchase Intention[J]. Journal of Marketing Science. 2025, 5(4): 99-116

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